All Systems Operational
Uptime over the past 90 days. View historical uptime.
API ? Operational
90 days ago
100.0 % uptime
Today
Portal ? Operational
90 days ago
100.0 % uptime
Today
Gateways Operational
90 days ago
99.93 % uptime
Today
Visa Direct ? Operational
90 days ago
100.0 % uptime
Today
Interac ? Operational
90 days ago
99.73 % uptime
Today
Eletronic Funds Transfer - EFT ? Operational
90 days ago
100.0 % uptime
Today
Credit Card ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance - Interac Option 2 (email/URL flow) Nov 21, 2024 07:00-10:00 UTC
Please be advised that our banking processor for Interac Option 2 (email/URL flow) will be performing scheduled maintenance on Thursday, November 21 at 2:00 AM EST to 5:00 AM EST.

During the maintenance window, the service may experience degradation for approximately 5 minutes, but every effort will be taken to minimize this interruption.

Thank you for your understanding
Posted on Nov 20, 2024 - 21:45 UTC
Scheduled Maintenance - Visa Direct Nov 21, 2024 08:00-11:00 UTC
Please be advised our banking processor for Visa Direct will be performing scheduled maintenance on Thursday, November 21 at 3:00 AM EST to 6:00 AM EST.

During the maintenance window, the service will experience approximately 15 minutes of downtime, but every effort will be taken to minimize this interruption.

Thank you for your understanding
Posted on Nov 14, 2024 - 16:56 UTC
Past Incidents
Nov 20, 2024

No incidents reported today.

Nov 19, 2024

No incidents reported.

Nov 18, 2024
API and Portal unstable
Resolved - This incident has been resolved. The system was unstable for 29 minutes, and our team is assessing the root cause to prevent this problem from happening again. Thank you for your understanding.
Nov 18, 15:13 UTC
Monitoring - We have successfully implemented a fix, and we are actively monitoring the results.
Nov 18, 15:04 UTC
Identified - The issue has been identified, and a fix is in progress; the estimated time to complete is 10 minutes.
Nov 18, 14:58 UTC
Investigating - We are currently investigating this issue—error 502.
Nov 18, 14:50 UTC
Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024
Scheduled Maintenance - Interac Option 2 (email/URL flow)
Completed - The scheduled maintenance has been completed.
Nov 14, 08:45 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 14, 07:00 UTC
Scheduled - Please be advised that our banking processor for Interac Option 2 (email/URL flow) will be performing scheduled maintenance on Thursday, November 14 at 2:00 AM EST to 3:45 AM EST.

During the maintenance window, the service will experience approximately 3 minutes of downtime, but every effort will be taken to minimize this interruption.

Thank you for your understanding
Nov 7, 15:01 UTC
Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024

No incidents reported.

Nov 6, 2024

No incidents reported.

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