All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
100.0 % uptime
Today
Portal Operational
90 days ago
100.0 % uptime
Today
Canada payment methods Operational
90 days ago
99.96 % uptime
Today
Visa Direct Operational
90 days ago
100.0 % uptime
Today
Interac Operational
90 days ago
99.85 % uptime
Today
Eletronic Funds Transfer - EFT Operational
90 days ago
100.0 % uptime
Today
Credit Card Operational
90 days ago
100.0 % uptime
Today
U.S. payment methods Operational
90 days ago
100.0 % uptime
Today
Standard ACH Operational
90 days ago
100.0 % uptime
Today
Same-day ACH Operational
90 days ago
100.0 % uptime
Today
RTP Operational
90 days ago
100.0 % uptime
Today
FedNow Operational
90 days ago
100.0 % uptime
Today
Credit Card Operational
90 days ago
100.0 % uptime
Today
Debit Card - Push to card Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance - Interac Option 2 (email/URL flow) Apr 19, 2026 05:30-13:30 UTC

Please be advised that our banking processor for Interac Option 2 (email/URL flow) will be performing scheduled maintenance on Sunday, April 19th at 12:30 AM EST to 8:30 AM EST.

During the maintenance window, the service may experience approximately 2 hours and 30 minutes of downtime between 3:30 AM EST and 6:00 AM EST, but every effort will be taken to minimize this service interruption.

Thank you for your understanding
Posted on Feb 26, 2026 - 15:49 UTC

Scheduled Maintenance - Interac Apr 19, 2026 06:00-10:00 UTC

Please be advised that INTERAC will be performing scheduled maintenance on Sunday, April 19 at 2:00 AM EST to 6:00 AM EST.

During the maintenance window, the service may experience approximately 60 minutes of downtime between 4:00 AM and 5:00 AM.

Every effort will be taken to minimize this service interruption.

Thank you for your understanding
Posted on Mar 26, 2026 - 14:32 UTC

Scheduled Maintenance - Interac Option 2 (email/URL flow) Apr 24, 2026 10:00-12:00 UTC

Please be advised that our banking processor for Interac Option 2 (email/URL flow) will be performing scheduled maintenance on Friday, April 24th at 6:00 AM EST to 8:00 AM EST.

The service may experience an outage during this time, but every effort will be taken to minimize this interruption.

Thank you for your understanding
Posted on Apr 15, 2026 - 14:21 UTC

Scheduled Maintenance - Interac Jun 21, 2026 04:30-12:30 UTC

Please be advised that INTERAC will be performing scheduled maintenance on Sunday, June 21st at 12:30 AM EST to 8:30 AM EST.

During the maintenance window, the service may experience approximately 2 hours and 30 minutes of downtime between 3:30 AM EST and 6:00 AM EST, but every effort will be taken to minimize this service interruption.

Thank you for your understanding
Posted on Mar 31, 2026 - 20:22 UTC
Apr 17, 2026

No incidents reported today.

Apr 16, 2026

No incidents reported.

Apr 15, 2026
Scheduled Maintenance - Interac Option 2 (email/URL flow)
Completed - The scheduled maintenance has been completed.
Apr 15, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 09:00 UTC
Scheduled - Please be advised that our banking processor for Interac Option 2 (email/URL flow) will be performing scheduled maintenance on Wednesday, April 15th at 5:00 AM EST to 7:00 AM EST.

The service may experience an outage during this time, but every effort will be taken to minimize this interruption.

Thank you for your understanding
Apr 13, 18:07 UTC
Apr 14, 2026
Scheduled Maintenance - Aggregation Database Update
Completed - The scheduled maintenance has been completed.
Apr 14, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 01:00 UTC
Scheduled - Please be advised that we will be performing scheduled maintenance on Monday, April 13th at 9:00 PM EST until 10:00 PM EST for an update to our aggregation database.

During the maintenance window, aggregation features will be down for 10 to 30 minutes, but every effort will be taken to minimize this service interruption.

Thank you for your understanding
Apr 7, 20:14 UTC
Apr 13, 2026

No incidents reported.

Apr 12, 2026

No incidents reported.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026
Incident Notice - Interac e-Transfer - URL
Resolved - This incident has been resolved. Our banking partner has confirmed that the issue on their end has been fully addressed, and Interac e-Transfer payments are now processing normally across all Interac URL clients.

We have been monitoring our platform throughout and can confirm that processing has returned to expected levels.

We apologize for the disruption this may have caused and thank you for your patience while we worked to restore service.
Apr 6, 03:15 UTC
Monitoring - While our banking partner has not yet officially confirmed a full resolution, we are observing positive signs — a significant number of Interac e-Transfer payments are now processing successfully through our platform.

We are continuing to monitor closely and remain in contact with the bank for an official confirmation. We are not marking this incident as resolved until we have full confidence that processing has returned to normal.

Thank you for your continued patience.
Apr 6, 00:20 UTC
Update - We have received an update from our banking partner. They are still actively investigating the issue and have not yet provided an estimated time to resolution. We continue to monitor the situation closely and are pushing for updates.

**Impact:** This incident continues to affect clients using the Interac URL payment method only. All other payment rails remain fully operational.

We will provide a further update within **1 hour** or sooner if there is any change in status.

We apologize for the continued disruption and appreciate your patience.
Apr 5, 21:22 UTC
Identified - We are currently experiencing issues with Interac e-Transfer processing.

After investigation, we have confirmed that the root cause lies with our banking partner and Interac itself. They have identified the issue and are actively working to resolve it.

Although the issue originates outside of Zūm Rails' infrastructure, we are actively monitoring the situation and are in direct contact with PTC to accelerate resolution.

This incident affects clients using the Interac URL payment method only. All other payment rails are operating normally.

We will provide a further update within 1 hour or sooner if the situation changes.

We apologize for the inconvenience and appreciate your patience.
Apr 5, 19:04 UTC
Apr 5, 2026
Apr 4, 2026

No incidents reported.

Apr 3, 2026
Scheduled Maintenance - Interac Option 2 (email/URL flow)
Completed - The scheduled maintenance has been completed.
Apr 3, 02:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 3, 00:00 UTC
Scheduled - Please be advised that our banking processor for Interac Option 2 (email/URL flow) will be performing scheduled maintenance on Thursday, April 2 at 8:00 PM EST to 10:00 PM EST.

During the maintenance window, the service may experience approximately 5 minutes of downtime, but every effort will be taken to minimize this interruption.

Thank you for your understanding
Mar 20, 19:26 UTC
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