Interac (Option 1) Delays / Stuck In Progress
Identified - Please be advised that merchants on Interac Option 1 may be experiencing transactions stuck "In Progress". Our bank provider has confirmed that there is a known issue and they are working on a fix.

We will provide updates as they arrive.

Thank you
Nov 12, 2026 - 21:07 UTC
Uptime over the past 90 days. View historical uptime.
API Operational
Portal Operational
Canada payment methods Degraded Performance
Visa Direct Operational
Interac Degraded Performance
Eletronic Funds Transfer - EFT Operational
Credit Card Operational
U.S. payment methods Operational
Standard ACH Operational
Same-day ACH Operational
RTP Operational
FedNow Operational
Credit Card Operational
Debit Card - Push to card Operational
Cards - Cards issuance Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance - Interac Nov 15, 2026 08:00-09:00 UTC

Please be advised that INTERAC will be performing scheduled maintenance on Sunday, November 15th at 3:00 AM EST to 4:00 AM EST.

The service may experience approximately 15 minutes of downtime, but every effort will be taken to minimize this interruption.

Thank you for your understanding
Posted on Nov 03, 2026 - 15:55 UTC

Scheduled Maintenance - Interac Nov 17, 2026 06:00-11:00 UTC

Please be advised that INTERAC will be performing scheduled maintenance on Tuesday, November 17th at 1:00 AM EST to 6:00 AM EST.

The service may experience an outage of approximately 5 to 10 minutes between 1:10 AM EST and 1:45 AM EST, but every effort will be taken to minimize this interruption.

Thank you for your understanding
Posted on Nov 10, 2026 - 15:07 UTC

Nov 13, 2026

No incidents reported today.

Nov 12, 2026

Unresolved incident: Interac (Option 1) Delays / Stuck In Progress.

Nov 11, 2026

No incidents reported.

Nov 10, 2026

Adding Users via Aggregation : Currently Unavailable
Resolved - Please be advised that the aggregation issue has been fully resolved.

Thank you for your understanding
Nov 10, 22:27 UTC
Monitoring - Please be advised that the aggregation error has been corrected and we are now monitoring our system.

Thank you for your understanding
Nov 10, 21:09 UTC
Identified - Please be advised that we have identified the issue with our aggregation and we are currently working on a fix. Please disregard previous message as it was sent in error.

We are seeing some successful connections, however, if the issue does not fully resolve soon, we will migrate our aggregation services to a backup provider.

Thank you for your understanding
Nov 10, 21:01 UTC
Scheduled Maintenance - Interac Option 2 (email/URL flow)
Completed - The scheduled maintenance has been completed.
Nov 10, 13:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 08:00 UTC
Scheduled - Please be advised that our banking processor for Interac Option 2 (email/URL flow) will be performing scheduled maintenance on Tuesday, November 10th at 3:00 AM EST to 8:00 AM EST.

The service may experience an outage during this time, but every effort will be taken to minimize this interruption.

Thank you for your understanding
Oct 22, 17:09 UTC

Nov 9, 2026

No incidents reported.

Nov 8, 2026

No incidents reported.

Nov 7, 2026

No incidents reported.

Nov 6, 2026

No incidents reported.

Nov 5, 2026

No incidents reported.

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

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